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FAQ

Reservation FAQ

HOW CAN I PAY FOR MY RESERVATION?



  1. Reservations can be paid by credit card or Auburn University FOAP.

  2. Student Organizations are permitted to pay by check.

  3. Cash is not accepted.

  4. The rest of the reservation payment is due within 30 days after the reservation date.

    1. Reservation costs may change following the event (see Facility Use Contract)

    2. Late payments may incur additional costs


  5. To view the reservation prices, click here (include reservation costs link). 

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HOW DO I MAKE A RESERVATION REQUEST?



  1. Fill out the Reservation Request Form located on the Campus Rec website: www.campusrec.auburn.edu/reservations

  2. Allow up to 72 hours for initial response to your request.

  3. Most requests will require a pre-event planning meeting with Campus Rec Staff usually to discuss event details and logistics.  

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WHAT IF I DO NOT KNOW WHAT SPACE I NEED FOR MY RESERVATION?


No problem at all, Campus Recreation is here to help find you a space that will best fit your reservation needs. Some spaces requested are subject to change per the discretion of Campus Recreation to best fit the facility and the reservation. 

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WHAT IF I NEED TO CANCEL MY RESERVATION?



  1. Reservations can be cancelled up until the 50% non-refundable payment is received which must be paid at least 10 days prior to the reservation.

  2. Once the 50% payment is received, if the event is cancelled this payment is non-refundable.

    1. Keep in mind a reservation is not confirmed until this payment is received.


  3. For outdoor reservations, rain back-up plans will need to be made during the pre-event planning meeting.  Outdoor facilities may close due to weather conditions.

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WHAT IS THE FACILITY USE CONTRACT?


The Facility Use Contract is the agreement between the reserving party and Campus Recreation and is required to be signed prior to confirming the reservation.  The Facility Use Contract is emailed along with the invoice following the pre-event planning meeting and can be viewed here (link to contract). 

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WHEN CAN I MAKE A RESERVATION?



  1. Reservations can be made for the following semester beginning on the following dates:

    1. Fall reservations can submitted beginning June 1st

    2. Spring reservations can submitted beginning October 1st

    3. Summer reservations can submitted beginning March 1st


  2. Reservations will need to be made at least 30 days prior to reservation date.   Please allow time for pre-event planning meeting(s) and proper forms to be filled out.   

    1. Exceptions can be made based on the nature and size of the reservation.


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WHEN IS MY RESERVATION CONSIDERED CONFIRMED?


  1. Following the pre-event planning meeting you will receive email confirmation and instructions.
  2. To confirm the event, the following must be returned to Campus Recreation 10 working days (or two weeks) prior to the reservation date:
    1. Signed Reservation Invoice (received through email)
    2. Signed and dated Facility Use Contract (received through email)
    3. Payment of 50% of the total cost of the reservation (non-refundable)

               i.     Only required if the reservation is greater than $250

  1. After the return of these items, the reservation is confirmed. 

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Where Do You Want To Go?

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