Attendant

Job Description

Essential Functions

General

• Instruct members on the proper usage of rental/climbing equipment and recommend safety precautions
• Greet members professionally and enthusiastically to create and maintain an atmosphere that motivates long-term participation in various outdoor activities
• Utilize Fusion for sales, equipment rental, and climbing wall memberships
• Clean and maintain equipment and facilities on a daily, weekly, monthly, and yearly basis
• Assist members with planning adventures outside
• Effectively communicate with members on the details of the rental equipment including personal responsibility, proper usage, safety, associated fees, and associated risks  
• Adequately build reservations, verifying that equipment works and all contents are present
• Assign late, replacement, and damage fees if needed
• Maintain organization of rental center contracts and file accordingly
• Correctly manage, organize, and batch sales during the scheduled time
• Assist in the preparation of Auburn Outdoor trips
• Ensure members are adhering to climbing wall policies and procedures
• Communicate with members the associated risks in climbing
• Assist new members with climbing techniques, equipment usage, and auto-belay
• Conduct top rope skills verifications and orientations using tablets and assign appropriate membership type
• Safely belay members when appropriate
• Maintain a clean and functional climbing wall facility
• Conduct daily inventory checks, marking any questionable equipment

Job Expectations

• Demonstrate a basic level of outdoor equipment knowledge in regards to usage, cleaning, maintenance, and repair
• Utilize When to Work to communicate work availability to supervisors and co-workers
• Arrive promptly for shifts, dressed in provided uniforms, presenting a professional appearance and enthusiastic attitude
• Attend all mandatory in-services and training
• Follow procedures set forth in the employee handbook, as well as all departmental and university policies

General Schedule

This position will be scheduled to work 2-4 hour shifts Monday - Sunday 12:00 pm -11:00 pm. This position is expected to work at least 10 hours weekly with a maximum of 20. The position is available in Fall, Spring, and Summer semesters with limited hours during the semester and holiday breaks.

Job Requirements

• Currently enrolled student of Auburn University
• Maintain a cumulative GPA of 2.0
• Obtain and maintain a current CPR / First Aid / AED certification
• Complete Securing the Human training within one week of email notification (annually)
• Must maintain a valid Top Rope Skills Verification at the Campus Recreation climbing wall
• Must complete a Climbing Wall Instructor Course through PCIA, AMGA, or CWA

Physical Requirements

• Must be able to lift ~35lbs

Preferred Qualifications

• Extraordinary skills in communication, time management, organization, and attention to detail
• Previous experience in outdoor recreation

Location	Auburn Outdoors
Compensation	$8.25-$12
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